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About Us
Since 2002, Fortress Solutions has provided cost effective hardware repair and technical support to the Telecom and Information Technology industries. We specialize in the repair of voice, data, video, broadband, central office switching, transport, wireless and wire line hardware and equipment.
Services

Repair

Extend the life of your network by utilizing both preventative and corrective maintenance on your distressed inventory.
Critical Spares

Create net value as business needs shift by managing and administering your Critical Spares

Supply Chain Management

Achieve strategic network optimization by managing the storage and movement of your company’s multi vendor inventory needs.
Warehousing – Sparing

Maintain domestic and international inventory of "Critical Spares" or Seed

Advanced Replacements

Reduce or eliminate network downtime with a priority advance replacement program.
CDCTrac

Use our secure on-line web based program to create an RMA, manage, track and report on all of your valuable assets.

Electronic Recycling

Get a certificate of destruction when we responsibly recycle your equipment at the end of its life cycle.
Logistics

Manage the flow of all your critical equipment between its point of origin and the point of consumption.
Sales
Fortress Solutions continually strives for excellence. Our focus continues to be partnering with our clients to provide the best solutions possible. Customers benefit from our in-house repair capability, spares inventory, sourcing ability, and customer service that our customers depend on.
Quote
Fortress Solutions can quickly provide you with a quote to fulfill your Repair or Advanced Replacement needs.
Key Benefits:
• Reduce MTTR

• Mean Time to Restore

• Mean Time to Repair

Fortress Solutions is committed to reducing network downtime, increasing network reliability and exceeding our customers’ expectations while achieving our quality objectives. We have a large inventory of available stock and offer a number of service level agreements to match your maintenance needs.
Careers
Fortress Solutions wants you to join our talented team of telecommunications service experts! Fortress Solutions offers our employees the opportunity for professional growth, a competitive benefits portfolio, an enjoyable work environment. Please feel free to submit your resume for consideration.
Contact Us

CORPORATE HEADQUARTERS

2100 10th Street, Suite 300 Plano, TX 75074

Sales Phone: 1-800-431-5614
Fax: 1-972-423-1268
fs-sales@fortresssolutions.com
Technical Support: Phone: 1-800-431-5709
fs-support@fortresssolutions.com

Phone

call us toll free

1-800-431-5614

Telecom and Network Hardware Repair & Maintenance

Fortress Solutions provides our customers with superior worldwide test, repair and maintenance service solutions on all network data and telecom products manufactured by Nortel, Cisco, Lucent, Juniper, Extreme, Fujitsu, Ciena, Alcatel and other OEM equipment. Fortress’ experienced equipment repair specialist provide industry leading turnaround times and yields that cater to customer specific SLA’s.

Trusted Quality, Experienced Industry Leading Service

Experienced and trusted printed circuit board and assembly repair services to the component level – PCB & PCA Repair, Advanced Replacement, Hardware Sparing, Asset Management, and available LIFETIME WARRANTY – all available at substantial savings below traditional repair list prices without sacrificing quality of service.

Flexible Customer Specific Programs

Fortress Solutions gives our customers “peace of mind” with flexible, scalable, customer specific and very cost effective solutions for maintaining the network that is the most fundamental aspect of your business.

Contact Our Staff

Determine the service program you need and give our Sales Staff a call today, or fill out our online quote request form.

Our President’s Quality Policy

“We deliver 100% defect-free service at the lowest cost in the industry. We empower our employees to enable continuous improvement to meet and exceed our customers’ expectations while achieving our quality objectives.”